Upkeep Care

Making What's Available Accessible.

AI-powered social care coordination that frees families to focus
on what truly matters—caring for their loved ones.

Making Social Care Simple: More Time for What Matters

Your AI Guide to Essential Resources

Give your users access to personalized guidance for eligible resources from government, nonprofits, and local communities.

  • Data Collection & Curation.

    We curate and deliver the data you want for your users, providing instant access to vetted information.

  • Immediate, Tailored Support.

    Our conversational AI platform helps users identify the root of their issues and suggests resources based on their eligibility.

  • End to End Support.

    Upkeep's AI assistants do more than locate resources—our AI guides users through every step of accessing them.

Trusted By Communities, Backed By Excellence

Powerful Analytics Platform

Turn conversations into actionable insights. Our analytics platform reveals community needs, resource gaps, and usage patterns to help organizations make data-driven decisions about where to focus their efforts.

Real-Time Community Intelligence

Demand Mapping

Identify the most requested services and resources in your community. See trending needs before they become crises.

Geographic Insights

Understand service gaps by location. Optimize resource placement and outreach efforts based on actual usage data.

Population Insights

Analyze demographics and needs patterns to better understand and serve your community's most vulnerable populations.

Data-Driven Impact

Actionable Intelligence

  • Custom dashboards for stakeholders and decision-makers
  • Automated reports on community trends and resource usage
  • API access for integration with existing systems
  • Privacy-compliant aggregated insights

Platform Features & Security

Upkeep Care delivers 24/7 AI-powered assistance with enterprise-grade security and accessibility at its core. We implement industry-standard security measures including end-to-end encryption, HIPAA compliance, and robust access controls to protect your sensitive information.

24/7 AI Support

Get instant assistance anytime, anywhere. Our AI assistant responds within seconds, eliminating wait times and scheduling hassles.

100% ADA Compliant

Our platform meets WCAG 2.1 Level AA standards, ensuring equal access for all users with screen reader compatibility and keyboard navigation.

Enterprise-Grade Security

HIPAA compliant and SOC 2 certified with end-to-end encryption and industry-standard security protocols protecting all data.

Privacy Controls

You control what information is shared and when, with explicit consent required for data sharing and complete transparency.

Secure Infrastructure

Our platform runs on secure cloud infrastructure with regular security audits, monitoring, and 99.99% uptime reliability.

Zero Data Mining

We never sell or monetize your personal data. Your information is used solely to provide you with relevant resources and support.

Our Team

Blake Robertson

Co-founder & CEO
Blake's mother once told him that her favorite moments caregiving for her father were in the doctor's office waiting room—because it was the only time she could just sit with him and feel like a daughter again, not just a caregiver. This insight sparked Blake's mission to create more of these moments for families everywhere. After earning his MPH in Healthcare Management from Yale School of Public Health and studying Human Development with a focus on Gerontology at Cornell, Blake gained hands-on experience providing psychological services to veterans with PTSD and addiction, and conducting research with homeless populations. His work at Cornell's Institute for Translational Research on Aging and previous experience co-founding a holistic health company deepened his understanding of both healthcare systems and the human experience of navigating care. Today, as Co-founder and CEO of Upkeep Care, Blake combines this personal passion with academic expertise and real-world experience to build AI technology that returns dignity and time to those seeking care.

Andrew Tam

Co-founder & CTO
Andrew is the Co-founder and CTO of Upkeep Care, bringing over 10 years of experience building technology platforms that serve millions of users. As the founding engineer and CTO at Northspyre, a proptech company backed by Craft Ventures and CRV, Andrew led engineering teams and built systems focused on reliability and security. His experience at Future Health deepened his expertise in healthcare technology and regulatory compliance. Andrew discovered his passion for using technology to solve meaningful problems through personal experiences navigating complex systems, and now dedicates his full technical leadership to ensuring Upkeep's platform can truly help those who need it most.

Wendy Jiang

Head of Partnerships
Wendy is the Head of Partnerships at Upkeep Care, where her background in policy research and elder care advocacy drives her mission to make critical resources more accessible. As an Associate Research Fellow at Yale Law School specializing in elder law and palliative care, and through her policy work with Connecticut's Commission on Women, Children, Seniors, Equity, and Opportunity, Wendy has seen firsthand the gaps between policy and practice in social care systems. Her research experience across health policy, senior care, and food safety regulations has given her deep insight into the complex landscape that vulnerable populations must navigate. This expertise allows her to build meaningful partnerships with healthcare organizations and community agencies, ensuring Upkeep's platform truly serves those who need it most.

Susan Sun

Staff Data Scientist
Susan is the Staff Data Scientist at Upkeep Care, with a passion for leveraging data to drive impactful solutions in healthcare and social services. She brings years of experience in machine learning and interdisciplinary research, and is dedicated to making resources more accessible for all.

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